Repair Process

Typical Collision Repair Process

NOTE: This is a simplified step-by-step repair procedure, it excludes any re-work, delays or production bottlenecks.

Step 1: Repair Estimate Written Repair Estimate
Step 2: Insurance Communications Insurance Communications
Step 3: Parts Ordered Parts Ordered
Step 4: Parts Received Parts Received
Step 5:

 Vehicle Dropped Off for
Repair		 Vehicle Drop-Off
Step 6:

Vehicle Disassembled and Reinspected for Internal Damage Vehicle Inspection
Step 7:

 Additional Damage Identified and Written Vehicle Inspection
Step 8:

 Supplemental Damage
Approved		 Supplemental Damage
Step 9: Additional Parts Ordered Additional Parts Ordered
Step 10: Additional Parts Received Additional Parts Received
Step 11: Completion Date Given to Customer Completion Date Given
Step 12: Body Repair Done Body Repair Done
Step 13: Vehicle Painted Vehicle Painted
Step 14: Customer Notified for Delivery Customer Notified
Step 15: Final Quality Control Done Quality Control
Step 16: Vehicle Detailed for Delivery Vehicle Detailed
Step 17: Vehicle Delivered to Customer Vehicle Delivered
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Customer Testimonials

2010 Honda Odyssey

Customer Testimonial

Jason was extremely helpful. The experience was smooth. My accident was the fault of someone else, your auto body service made the experience bearable in the light of the situation. Thank you!"

~Shelton Family, Folsom, CA

2011 Mercedes

"It's so nice to deal with a company that gets things right the first time. Our daughter recommends you to all her friends and so will we."

~Stephen M, Sacramento, CA

2010 Toyota Solara ES

Customer Testimonial

"Everyone was very helpful, Mike was very thorough and helpful. He's a definite asset to your company."

~Mary P, Lincoln, CA

2011 Nissan Murano

"Ty was outstanding...Professional, Knowledgeable and Accommodating! In the business of 'service', this is the best I've experienced!"

~Sue M, Roseville, CA

2010 Infinity G35

Customer Testimonial

"Brian was very friendly, helpful and professional. Bodycraft was recommended to me by a friend. I had a log of problems with shops before. The process and results were better than expected."

~Jim C, Granite Bay, CA